About Susan Fitzell, M.Ed., CSP

A dynamic, nationally recognized presenter, author of nine books for teachers, trainers, and parents, an educational consultant, and CEO of AimHi Educational Programs, LLC. She launched the firm in 1993 after a successful career teaching students with special needs at the high school level. Today, Susan works side by side with teachers, school administrators, and business leaders as a coach and trainer.

The Power of Saying, "I’m Sorry"

It's really easy to call someone a bully, but it's not so easy to be called a bully yourself. We’ve all made mistakes in our lives – sometimes when we were kids and didn’t know better, and sometimes when we’re adults and really should. Making mistakes is part of being human, but realizing we’ve made a mistake and not doing anything about it compounds the problem.

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